I recently bought a dress from tbdress and after I ordered it I was a little concerned after reading some of the reviews. Firstly, I’d like to say that tbdress did an excellent job of answering any questions that I had for them. They did it in a promptly matter. When I received my dress it looked exactly like the picture did online. My dress ran a little big but that was my fault I purposely ordered a larger dress to make sure it would fit and if I needed it sized down I could always go to my dry cleaners and they could fix it for me. I really don’t care for the material…..I thought it would be a softer material….but all in all I can’t complain, the price was right and the dress wasn’t a misinterpretation of what was online. I will be wearing this dress on a cruise for our formal night. I would definitely consider ordering again. Thanks tbdress.
I purchased a bridesmaid style dress for my wedding dress and a pair of shoes. I ordered it to be custom made. It arrived yesterday–very timely–and the quality is so much better than I expected for the price! The custom fit was PERFECT. I am so impressed. I was nervous to order something from China sight unseen but it turned out great. The shoes fit perfect too. Sizing matched exactly. Thank you!
I recently ordered from this company, my dress just arrived on 07/21, however the dress is damaged on upper part, most of the laces have open edges and lose thread all over and some of the sequins are lose and hanging.
I have reached out to then in order to resolve the situation, what the have offered is a 20% discount or a 25 % discount for upcoming orders.
First of all why shall I order from them again when I having problem with my very first order.
I still waiting to hear from them therefore I will keep you updated about any changes.
At the end their customer service was very helpful, they were able to get things straight with prompt answers.
At this point I have to say that I will probably use them again
From these tbdress reviews, we could say that tbdress customer service are really very helpful to help customer to solve their problems, if you want to know more about tbdress other aspect, you can check tbdress reviews.