Your satisfaction is our long-term pursuit and up-most concern. Once your package has arrived, we encourage you to open and check to make sure the items that we made meet your requirement. Try on as soon as possible without removing the tags, altering, or washing the dress. If you are not completely satisfied with your purchase, please take time to read our return policy carefully. You are recommended to contact our after-sale Customer Service first before returning or exchange an item and they will give your some useful advice. You can send an email to firstname.lastname@example.org, we’ll provide you with further instructions. All refund applications will be processed within 2 working days if it happens, but the shipping fee isn’t included.
* Customers in USA can return items to our Los Angeles center (only for orders in USA district), please ask customer service staff for detailed address.
* Customers in European Schengen Area can return items to our Poland center (only for orders in Schengen Area), please ask customer service staff for detailed address.
European Schengen Area:
Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland
You can choose more fashion items on tbdress.com. If you have any hesitation, you can also check TBdress Reviews.