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Amei os produtos que comprei, comprarei mais com certeza.
Fiquei meio receosa, mais é tudo de excelente qualidade.”
“UPDATE: After talking to TBdress I was able to get a full refund after posting some reviews.
I ordered 2 bridesmaid dresses from this site and once I received them the bride wanted to return them to get different dresses and get different colors elsewhere.
First off, the dresses were in good condition and still had the tags on them and they should have had no problem accepting them back and giving me a refund. Instead I am told that they can’t and didn’t give me a legitimate excuse. I am a poor college student who barely has enough to survive and they refuse to give me a refund. I am sorely disappointed in this company.
They DO NOT care about customer satisfaction and were not willing to help me return and get a refund on my items. I looked at their terms and conditions to see if there was anything that said my purchase was final sale. And I found nothing, also when I inquired of the return they only said that it was “really hard” to accept returns. That is not a legitimate excuse. They really have no excuses to reject my return and want of a refund, except for the fact they are money hunger.
I will make sure to tell all my friends and family not to order from them unless they want to be scammed and cheated of their money and time. Luckily, I’m a college student and have many friends who are engaged and will get married in the future. So at least I can give them advice to avoid this online store like the plague.
I’ve also had many other online store work with me that have allowed me to return my items and get a refund. I can’t believe that that this one store is so cheap and so fixed on money that they only care about their numbers not the people. AVOID THIS STORE.
“Minha experiência foi excelente! Amei tudo!”
“I ma vety satisfied with the tbdress products.”
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